Last updated: January 2024
Our Commitment to Data Protection
spring-leap is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page provides information about how we process your personal data and your rights under these regulations.
Data Controller
spring-leap is the data controller responsible for your personal data. Our contact details are:
spring-leap
42 Royal Mile
Edinburgh, EH1 2PB
United Kingdom
[email protected]
Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two further months for complex requests.
Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: Where you have given explicit consent for specific processing activities
- Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
- Legal Obligation: Where processing is necessary to comply with our legal obligations
International Data Transfers
When we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the relevant authorities.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing. We maintain a data retention schedule that specifies retention periods for different categories of data.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on data protection
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. Where the breach is likely to result in a high risk to your rights, we will also notify you directly.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Information
We may update this GDPR information from time to time. Any significant changes will be communicated through our website.